Customer support department is processing tickets and all your requirments by ITIL method. That means you will always receive top quality services and in time.
Our team wants to provide you with maximum support and therefore we have prepared for you the option of registering in the customer portal, where you can:
1. view all your open requests, the assigned consultant and the ability to add comments to individual requests.
2. follow important updates
3. share your product experience and vote for new feature
Watch the video here:
Step-by-step:
1. Register (enter name and company email)
2. You will receive an activation email for your account by entering the email - verify the email and log in to the portal.
3. Subscribe for HotelTime, Vento and Libero - click on Follow / Follow
Summary of available benefits for registered users:
Control and management of requests online - are you owner and want to control all the properties at one click? We will provide you extra access to all tickets from the property from all users. I will be very easy to approve all requirements and will give you a great overview of what are employees requesting.
Online community
You are more than welcome to our online community. Your votes, comments and experience will help us and other users to improve system usage. Share your experiences with us in open space of online community.