Customer support zone

News 18

• UK - VAT rate change 15th of July
• Online payments
• Deleted reservation oveview
• Thank you, we are number one!
• Brand new Live chat - chat with us live!

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FAQ 4

• Follow on important updates
• TeamViewer 10 - remote help
• Register on Customer support zone
• Newsletter - signup form

Confero updates 1

• 1.4.0 Confero new version

Troubleshooting 18

• Check-in error - outside the arrival date
• Creating reservation - error Guest count exceeded
• Creating reservation - error Room count exceeded
• Creating reservation in error - email address already exists?
• Closing post master

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Explore HotelTime 0

HotelTime tips & tricks 3

• Focus on Guest experiences - combine reservation requests and notes
• 4 steps to optimize your HotelTime
• Customize reports

Vento tips & tricks 3

• Recommended hardware catalog
• Bulk edit your recipes
• Foodcost and current stock price

Reservations 22

• About settlement possibilities
• Create invoice
• Account Routing
• Discount, account items correction
• Transfer and split items

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Operations 12

• Birthdays
• Outlets - book parking or small training room
• Out of order rooms
• Housekeeping overview
• Deposit and Gift Certificate ledger (Unused advance payments)

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Pricing 3

• RateCodes - smart way to build your pricing
• Make it easy - clone/recalculate/edit rates
• RateCode - default number of fixed beds

Profiles 0

Reports 6

• Weekly status report
• Licence plate report
• Customize Meal plan by room report
• Deposit and Gift Certificate ledger
• Guest history with revenue overview

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Settlement 0

Users 0

Vento - stock 14

• Stocktaking - close stock period
• Form - Stocktaking list
• Cool feature - transform items
• Cool feature - product merge
• Stock operational balance

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Vento - ePOS 4

• Your own menu - inserting a recipe into the recipe
• ePOS - New recipe
• Sorting tools - Recipe categories
• Printing orders, sale transaction - Order types

Vento system hardware 2

• Printers
• Terminal - ePOS station

Reservations 5

• Delete reservation, online cancelation
• Edit reservation
• Check-out, settlement
• Check-in service
• New reservation

Operations 3

• Daily operational report
• How use Gift voucher?
• New Gift voucher

Confero updates 1

• 1.4.0 Confero new version