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hotline: +44 333 016 3413
Znalostní databáze
News
News
35
New Extended Support Hours for Our Thailand Office
LKA - TAX change
2022 4Q Webinar - what is new in HotelTime
1Q 2023 Webinar collection - Payments Innovation
HotelTime upgrade - needs your attention
Zobrazit všechny 35
FAQ
7
ESTONIA - VAT change 1.1.2025
ESTONIA - VAT change 1.1.2024
How to order a consultation?
Customer Success Program
Register on Customer support zone
Zobrazit všechny 7
Confero updates
1
1.4.0 Confero new version
Year End & Sequence numbers
3
HotelTime 4, Year End & Sequence numbers
Vento POS end of the year
Libero SPA - End of the Year
Videotutorials
Troubleshooting
21
Did you settle reservation with wrong payment?
Check-in room in error - Room is not inspected
Creating new reservation in error - RateCode is locked, price cannot be zero
Creating reservation - error Guest count exceeded
No-show reservation - how to delete room in the past?
Zobrazit všechny 21
All about Reservations
17
Step 1 - creating single reservation
Step 1 - Creating Group Reservation
Step 2 - Confirmation and Proforma invoice
Step 2 - Deposit invoice
Cancel Reservation
Zobrazit všechny 17
Explore HotelTime
24
Forecast vs. Revenue center - Pick up report
FRAUD, Chargeback prevention
What is your occupancy?
End of the year - how to transfer cash balance?
How to change VAT rate?
Zobrazit všechny 24
Explore Vento
8
Vento - stock state report
Vento - new stock item
Vento - stock release
Vento new recipe
Vento outlets
Zobrazit všechny 8
Explore Libero
6
Libero - services and products, prices
How to transfer cash in Libero?
Libero - rooms and employees availabilities
Libero - users
Libero - editing reservation
Zobrazit všechny 6
Reporty a vše co potřebujete vědět
0
Webinars
4
ADYEN online payments
News 4Q 2022
Advanced Level 2021
Beginner level 2021
Tips and tricks
HotelTime tips & tricks
17
Charging Cancellation Fees in HotelTime
Suspicious login to the system
Concierge module - optimalization
Splitting invoice
Housekeeping report - basic
Zobrazit všechny 17
Vento tips & tricks
4
Bulk edit of stock items (VAT change, stock item category)
Recommended hardware catalog
Bulk edit your recipes
Foodcost and current stock price
HotelTime
Automation
14
TTLock (E-Rozeta) - pin and card e-lock system
Valnes WebLock - lock system for doors with pin locks
Adyen payment links in HotelTime
Routing - transfer items to post master
Routing - transfer items to guest account
Zobrazit všechny 14
Operations
17
Out of order & Out of service rooms
Dashboard - Housekeeping & Maintenance
Inventory
Fiscal LV - troubleshooting
Property information and bank account setup
Zobrazit všechny 17
Reservations
27
Reservation search
Create Proforma invoice from reservation
How to print out the invoice?
Day use, Accompany a Block rezervace
Omezení pro založení rezervace
Zobrazit všechny 27
Pricing
4
Roomtype fees
RateCodes - smart way to build your pricing
Make it easy - clone/recalculate/edit rates
RateCode - default number of fixed beds
Reports
35
Housekeeping all-in-one report
HT - VAT Output Report
Dashboard - Concierge
Homepage HotelTime (=Welcome page)
Dashboard
Zobrazit všechny 35
Settlement
2
Owner change, VAT payer change
Transfer to another reservation account
Settings
1
Room Categorization in HotelTime PMS
Users
6
HT - User rights all you need to know
Crosslogin, switch between systems easily
HT4 – Current user
HT - default user rights settings
ADYEN přihlášení uživatele do Essential portálu
Zobrazit všechny 6
Channel Manager Systems
9
Price management in Hoteltime with CHMS connection
Availability management in Hoteltime with CHMS connection
Extra services sold through channelmanager D-Edge
Error regarding edit of CHMS reservation
Roomtype and Ratecode mapping
Zobrazit všechny 9
Vento
Vento - stock
15
Stocktaking - close stock period
Bulk edit of stock items (VAT change, stock item category)
New stock item
Form - Stocktaking list
Cool feature - transform items
Zobrazit všechny 15
Vento - ePOS
18
Cash made simple – integration with Albacon machines
How to give a discount on a bill?
How to get Google Pay Merchant ID for VentoQR
Table selection and order creation
Sale mode in outlets
Zobrazit všechny 18
Vento system hardware
3
Printers
Vento self-installation procedure
Terminal - ePOS station
Users
5
Vento - two-factor authentication
Vento - New user
Vento - default user rights settings
User rights for stocks / outlets
Vento user rights
Reporting
19
Vento VAT output report (TAX report)
Dashboard - Vento
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
Zobrazit všechny 19
Vento videotutorials
10
EOD - closure
Vento users
ePOS basic operations - cancel order
ePOS basic operations - send order and pay
Outlets
Zobrazit všechny 10
Banqueting modul
3
Release of events, breakfast
Banquet / breakfast templates
Introduction of Banquet/Breakfast modul
Vento - 3in1
11
Vento 3in1 - screen settings
3in1 in one place - from signup to launch
Vento 3in1 in one place - from signup to launch
3in1 - login and creating an order
Vento 3in1 - Main menu
Zobrazit všechny 11
Libero
Libero - Reservations
6
Gift certificates with PIN
Edit reservation
New reservation
Delete reservation, online cancelation
Check-out, settlement
Zobrazit všechny 6
Libero - Operations
7
Employee location
How to use Gift voucher?
Extension of the validity of a gift certificate
Retail
Cash book
Zobrazit všechny 7
Libero - Settings
5
Change of opening hours
Availability settings
Services and products
Rooms availabilities
Employee availability
Libero videotutorials
6
Libero users
Services and products
Rooms availabilities
Employees availabilities
Edit reservation
Zobrazit všechny 6
Libero – Online Modules and Extensions
3
Libero Concierge – Automated Guest Communication
Libero Concierge – Custom Email Templates
Libero - Online analytics - Customer measurability in OBE/OVE
Libero - Users
2
Libero - New user, employee
Libero - two-factor authentication
Confero
Confero
10
Parent & Child rooms in Confero
Shared room capacities in Confero
Revenue Mapping from Confero to HotelTime
Confero - 2FA login setup
New daily and monthly overview in Confero
Zobrazit všechny 10
Confero updates
1
1.4.0 Confero new version
Confero - Reservations
5
Checkin and checkout
Create reservation
Reservation cancellation
Edit reservation
Reservation and location overview