Customer support zone
Czech
Czech
English
Vítejte
Přihlásit se
Registrovat se
Domů
Řešení
Fóra
Zde napište co chcete najít...
Hledat
Nový tiket podpory
Prověřit stav tiketu
hotline: +44 333 016 3413
Znalostní databáze
News
News
33
2022 4Q Webinar - what is new in HotelTime
1Q 2023 Webinar collection - Payments Innovation
HotelTime upgrade - needs your attention
2022 - Webinar: Pricing, bookings, OTA's
UK VAT rate change effective from 1st of April 2022
Zobrazit všechny 33
FAQ
7
ESTONIA - VAT change 1.1.2024
Your learning starts here!
How to order a consultation?
Customer Success Program
Register on Customer support zone
Zobrazit všechny 7
Confero updates
1
1.4.0 Confero new version
Year End & Sequence numbers
1
HotelTime 4, Year End & Sequence numbers
Videotutorials
Troubleshooting
21
Did you settle reservation with wrong payment?
Check-in room in error - Room is not inspected
Creating new reservation in error - RateCode is locked, price cannot be zero
Creating reservation - error Guest count exceeded
No-show reservation - how to delete room in the past?
Zobrazit všechny 21
All about Reservations
17
Step 1 - creating single reservation
Step 1 - Creating Group Reservation
Step 2 - Confirmation and Proforma invoice
Step 2 - Deposit invoice
Cancel Reservation
Zobrazit všechny 17
Explore HotelTime
24
FRAUD, Chargeback prevention
What is your occupancy?
End of the year - how to transfer cash balance?
How to change VAT rate?
What is RevPar?
Zobrazit všechny 24
Explore Vento
8
Vento - stock state report
Vento - new stock item
Vento - stock release
Vento new recipe
Vento outlets
Zobrazit všechny 8
Explore Libero
6
Libero - services and products, prices
How to transfer cash in Libero?
Libero - rooms and employees availabilities
Libero - users
Libero - editing reservation
Zobrazit všechny 6
Reporty a vše co potřebujete vědět
0
Webinars
4
ADYEN online payments
News 4Q 2022
Advanced Level 2021
Beginner level 2021
Tips and tricks
HotelTime tips & tricks
15
Concierge module - optimalization
Splitting invoice
Housekeeping report - basic
Create group reservation
Printing module, customize your invoice template
Zobrazit všechny 15
Vento tips & tricks
3
Recommended hardware catalog
Bulk edit your recipes
Foodcost and current stock price
HotelTime
Automation
9
ADYEN online payments
All about Concierge
Check-in kiosk
Online payments
Accounting filled from the system - Automatically!
Zobrazit všechny 9
Operations
16
Inventory
Fiscal LV - troubleshooting
Property information and bank account setup
Working shifts module
Birthdays
Zobrazit všechny 16
Reservations
25
How to print out the invoice?
Day use, Accompany a Block rezervace
Omezení pro založení rezervace
About settlement possibilities
Create invoice
Zobrazit všechny 25
Pricing
4
Roomtype fees
RateCodes - smart way to build your pricing
Make it easy - clone/recalculate/edit rates
RateCode - default number of fixed beds
Reports
28
Recommended system restrictions for Trial balance
Room night statistics
Phone calls list
Manual postings report
Forecast by day
Zobrazit všechny 28
Settlement
2
Owner change, VAT payer change
Transfer to another reservation account
Users
4
HT - User rights all you need to know
Crosslogin, switch between systems easily
HT4 – Current user
HT - default user rights settings
Vento
Vento - stock
14
New stock item
Stocktaking - close stock period
Form - Stocktaking list
Cool feature - transform items
Cool feature - product merge
Zobrazit všechny 14
Vento - ePOS
16
Table selection and order creation
Sale mode in outlets
Sending the order and printing the order type for preparation
How to cancel bill?
How to send a spend to guets hotel account
Zobrazit všechny 16
Vento system hardware
3
Printers
Vento self-installation procedure
Terminal - ePOS station
Users
3
Vento - default user rights settings
User rights for stocks / outlets
Vento user rights
Reporting
18
Vento VAT output report (TAX report)
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
List of employee accounts and their purpose of use
Zobrazit všechny 18
Vento videotutorials
10
EOD - closure
Vento users
ePOS basic operations - cancel order
ePOS basic operations - send order and pay
Outlets
Zobrazit všechny 10
Banqueting modul
3
Release of events, breakfast
Banquet / breakfast templates
Introduction of Banquet/Breakfast modul
Libero
Libero - Reservations
6
Gift certificates with PIN
Edit reservation
New reservation
Delete reservation, online cancelation
Check-out, settlement
Zobrazit všechny 6
Libero - Operations
7
Employee location
How to use Gift voucher?
Extension of the validity of a gift certificate
Retail
Cash book
Zobrazit všechny 7
Libero - Settings
5
Change of opening hours
Availability settings
Services and products
Rooms availabilities
Employee availability
Libero videotutorials
6
Libero users
Services and products
Rooms availabilities
Employees availabilities
Edit reservation
Zobrazit všechny 6
Libero - e-Voucher and online booking enginge (OBE)
0
Libero - Users
1
Libero - New user, employee
Confero
Confero updates
1
1.4.0 Confero new version
Confero - Reservations
5
Checkin and checkout
Vytvořit rezervaci
Smazání rezervace
Editace rezervace
Náhled rezervací a lokalit