We have introduced a new improved version of a Live chat available from our client support portal.

You can chat with us anytime during our operating hours:

Mon-Fri 7am - 6 pm GMT(London)

Weekends and Bank holidays 8 am - 12 pm GMT (London)

Communication with our agents via Live chat has advantages such as immediate assistance, ability to open the conversation in the new browser window while performing instructions from the agent on the system at hand.

You are also able to open the support portal directly from Hoteltime application.




Select Live chat green symbol from the bottom right-hand side of the customer portal

Introduce yourself and let us know your company email and contact telephone number. 

Then, select the topic you would like to discuss with us.

Show browser windows side by side and follow instructions from the support specialist.