Customer support zone

As part of the new Concierge module, we have hot update for you: Sending an invoice by email via a function in the document. Settings: Within...

In the Vento backoffice we can find it via Reportings – Recipe foodcost list.   In this report, we can monitor the cost of individual recipes, or change t...

Dear Valued Client, for a limited period of time provides DE government reduction of the VAT rate from 19 percent to 16 percent and of the reduced VAT r...

Dear Valued Client, on the 9th July the UK Government announced that there would be a temporary reduction in VAT on certain supplies and services in the...

Lets improve your payments. We introduce you Online payments in HotelTime. Payment cards can be saved manually in HotelTime guest profile or can be rece...

We have added information about the room price, extras and advance payments to the list of deleted and expired reservations. You can export lists and work w...

We have introduced a new improved version of a Live chat available from our client support portal. You can chat with us anytime during our operating hou...

We have developed a brand new Online check-in app for improved guest journey. How does it work? Once a guest makes a reservation, the system automatically s...

In a partnership with HotelTime, Total Processing has recently launched plans to integrate their own state of the art payment gateway into HotelTime’s propr...