Customer support zone

Lets improve your payments. We introduce you Online payments in HotelTime. Payment cards can be saved manually in HotelTime guest profile or can be rece...

We have added information about the room price, extras and advance payments to the list of deleted and expired reservations. You can export lists and work w...

We have introduced a new improved version of a Live chat available from our client support portal. You can chat with us anytime during our operating hou...

We have developed a brand new Online check-in app for improved guest journey. How does it work? Once a guest makes a reservation, the system automatically s...

In a partnership with HotelTime, Total Processing has recently launched plans to integrate their own state of the art payment gateway into HotelTime’s propr...

We are proud to introduce you OCR passport scanner technology integrated with HotelTime. Click for more information about Samsotech passport scanners ht...

WhatsApp - connect with us live! +44 33 3016 3413  Customer support office hours: Mo-Fri 8 am - 7 pm  Weekends 9 am - 1 pm  (Czech Republ...

We open new page on our websites hoteltime.com and we are sharing with you business news, events invitations, tips and new partnership updates. Check ou...

We are gradually switching all our customers, who have version 4.2.31 and higher, to a new graphic user interface.  We will notify you regarding the switch ...