Customer support zone

Not sure how to make a checkin reservation in Confero? Let's take a look.

When you create a reservation in Confero you automatically see the detail of the reservation. In the reservation detail in the Reserved rooms section you have all the rooms that fall into the reservation. If you are making a reservation for a larger banquet, for example, you will see all the rooms reserved here.

You can checkin such a room by unpacking the menu with a gear wheel.

When you click on it, you will see other options, such as confirming the reservation, if it is only optional or checkin and checkout.

Checkin:

Checkout:

But beware! There are two types of checkout in the system (similar to Hoteltime). You can only checkout for the room OR checkout for the whole reservation. You can find such a checkout in the right column in the reservation section.