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Knowledge base
Hot news
News
31
Webinar record - Advaced users 28.06.2021
Webinar record - Beginner level
2022 4Q Webinar - what is new in HotelTime?
HotelTime upgrade - needs your attention
2022 - Webinar: Pricing, bookings, OTA's
View all 31
FAQ
6
Your learning starts here!
How to book consultation?
Register on Customer support zone
Customer Success Program
Follow on important updates
View all 6
Year End & Sequence numbers
1
HotelTime 4, Year End & Sequence numbers
Videotutorials
Troubleshooting - video
21
Did you settle reservation with wrong payment?
New open balance on settled reservation
Can't find post master?
How to close online sale quickly?
Previous reservation wasn't checked-out
View all 21
All about Reservations
17
Step 1 - Creating Single Reservation
Step 1 - Creating Group Reservation
Step 2 - Confirmation and Deposit payment
Step 2 - Deposit payment
Cancel Reservation
View all 17
Explore HotelTime - video
24
FRAUD, Chargebacks prevention
Explore Housekeeping report
Printing mode - choose your invoice template
Partial use of Deposit
EU region - GDPR within HotelTime
View all 24
Explore Vento - video
8
Vento - new stock item
Vento - stock release
Vento - stock state report
ePOS - make an order and payment
ePOS - cancel order
View all 8
Explore Libero - video
6
Libero - services and products, prices
Libero - editing reservation
How to transfer cash in Libero?
Libero - rooms and employees availabilities
Libero - users and user rights
View all 6
Webinars
4
ADYEN - online payments
News 4Q 2022
Advanced Level 2021
Beginner Level 2021
Tips and tricks
HotelTime tips & tricks
15
Splitting invoice
Create group reservation
Concierge module - optimalization
Housekeeping report - basic
Printing module, customize your invoice template
View all 15
Vento tips & tricks
3
Bulk edit recipes
Foodcost and current stock price
Recommended hardware catalog
HotelTime
Automation
9
ADYEN - online payments
All about Concierge
Check-in kiosk
Online payments
Accounting filled from the system - Automatically!
View all 9
HotelTime - Operations
16
Room assignment
Inventory
Fiscal LV - troubleshooting
Property informations and bank account setup
Working shifts module
View all 16
HotelTime - Reservations
25
How to print out the invoice?
Day use, Accompany and Block reservations
Reservation restrictions
About settlement posibilities
Check-out and take a payment - Account Settlement
View all 25
HotelTime - Pricing
4
Roomtype fees
RateCodes - smart way to build your pricing
Make it easy - clone/recalculate/edit rates
RateCode default settings for fixed beds
HotelTime - Reports
27
Recommended system restrictions for Trial balance
Room night statistics
Phone calls list
Manual postings report
Forecast by day
View all 27
HotelTime - Settlement
2
Owner change, VAT payer change
Transfer to another reservation account
HotelTime - Users
4
User rights - all you need to know
Crosslogin, switch between systems easily
HT4 – Current user
HT - default user rights settings
Vento
Vento - stock
14
New stock item
Stock release
Stock operational balance
Cool feature - transform items
Cool feature - merge products
View all 14
ePOS - sale
16
Login into ePOS and outlest
Table selection and order creation
Sale mode in outlets
Sending the order and printing the order type for preparation
How to cancel bill?
View all 16
Vento - hardware
3
Vento self-installation procedure
Printers
Terminal, ePOS station
Vento - Users
3
Vento - default user rights settings
Complete list of user rights in Vento
User rights for stocks / outlets
Vento - Reporting
18
Vento VAT output report (TAX report)
History of item operations
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
View all 18
Vento videotutorials
10
New stock item
New stock income
New stock release
Vento Stock state
New recipe
View all 10
Banqueting modul
3
Release of events, breakfast
Banquet / breakfast templates
Introduction of Banquet/Breakfast modul
Libero
Libero - Reservations
6
Gift certificates with PIN
Edit reservation
New reservation
Delete reservation, online cancelation
Check-out, settlement
View all 6
Libero - Operations
7
Employee location
How to apply gift voucher
Extension of the validity of a gift certificate
Retail
Cash book
View all 7
Libero - Settings
5
Change of opening hours
Availability settings
Services and products
Rooms availabilities
Employee availability
Libero videotutorials
6
Employees availabilities
Rooms availabilities
Edit reservation
Libero users
Services and products
View all 6
Libero - e-Voucher and online booking engine (OBE)
0
Libero - Users
1
Libero - New user, employee
Confero system
Confero updates
1
1.4.0 Confero new version
Confero - Reservations
5
Checkin and checkout
Create reservation
Reservation cancellation
Edit reservation
Reservation and location overview
Community forums
Showing recent updates
Start a new topic
Important updates
HotelTime announcements
69
4.5.26 HotelTime new version & End of the year
Posted by
Martina Duřtová
,
7 days ago
Last Reply
by Martina Duřtová
7 days ago
Maintenance - planned system outage
Posted by
Martina Duřtová
,
21 days ago
Last Reply
by Martina Duřtová
21 days ago
D-Edge system interface outage
Posted by
Martina Duřtová
,
about 1 month ago
Last Reply
by Martina Duřtová
about 1 month ago
See all 69 topics
Vento annoucements
22
Maintenance - planned system outage
Posted by
Martina Duřtová
,
21 days ago
Last Reply
by Martina Duřtová
21 days ago
3.1.3 Vento new version
Posted by
Martina Duřtová
,
about 2 months ago
Last Reply
by Martina Duřtová
about 2 months ago
Vento - short outages Oct 22.
Posted by
Martina Duřtová
,
about 1 year ago
Last Reply
by Martina Duřtová
about 1 year ago
See all 22 topics
Libero announcements
11
Maintenance - planned system outage
Posted by
Martina Duřtová
,
21 days ago
Last Reply
by Martina Duřtová
21 days ago
Libero - short outages
Posted by
Martina Duřtová
,
about 1 year ago
Last Reply
by Martina Duřtová
about 1 year ago
Libero at the end of the year
Posted by
Martina Duřtová
,
almost 2 years ago
Last Reply
by Martina Duřtová
almost 2 years ago
See all 11 topics
Vote for new feature
Vote for new feature
11
Audit trail
Posted by
Martina Duřtová
,
over 2 years ago
Last Reply
by Martina Duřtová
over 2 years ago
E-Concierge extension
Posted by
Martina Duřtová
,
over 2 years ago
Last Reply
by Martina Duřtová
over 2 years ago
Maintenance report
Posted by
Martina Duřtová
,
almost 3 years ago
Last Reply
by Martina Duřtová
almost 3 years ago
See all 11 topics
Forum
Meet and share
2
Share your product experience
Posted by
Martina Duřtová
,
about 4 years ago
Last Reply
by Max Adadimov
over 2 years ago
Say hello to other HotelTime users
Posted by
Martina Duřtová
,
about 4 years ago
Last Reply
by Martina Duřtová
about 4 years ago