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hotline: +44 333 016 3413
Knowledge base
Hot news
News
31
2022 4Q Webinar - what is new in HotelTime?
HotelTime upgrade - needs your attention
2022 - Webinar: Pricing, bookings, OTA's
UK - VAT rate change effective from the 1st of April
2022 Webinar Front Office and housekeeping
View all 31
FAQ
5
How to book consultation?
Customer Success Program
Register on Customer support zone
Follow on important updates
TeamViewer 10 - remote help
Year End & Sequence numbers
1
HotelTime 4, Year End & Sequence numbers
Videotutorials
Troubleshooting - video
21
No-show reservation - how to delete room in the past
Cannot check-out reservation with 0 balance?
Do you have a guest duplicity in reservation from ChannelManager?
Check-in error - outside of arrival date
Creating reservation - email address already exists
View all 21
All about Reservations
16
Step 1 - Creating Single Reservation
Step 1 - Creating Group Reservation
Step 2 - Confirmation and Deposit payment
Step 2 - Deposit payment
Cancel Reservation
View all 16
Explore HotelTime - video
23
Rates & RateCode settings
How to create a new user?
How to edit user rights or how to delete user?
Arrivals & Departures
How to cancel the invoice?
View all 23
Explore Vento - video
8
Vento - stock state report
Vento - new stock item
Vento - stock release
Vento - new recipe
Vento outlets
View all 8
Explore Libero - video
6
How to transfer cash in Libero?
Libero - rooms and employees availabilities
Libero - services and products, prices
Libero - users and user rights
Libero - editing reservation
View all 6
Webinars
3
News 4Q 2022
Advanced Level 2021
Beginner Level 2021
Tips and tricks
HotelTime tips & tricks
15
Splitting invoice
Concierge module - optimalization
Housekeeping report - basic
Create group reservation
Printing module, customize your invoice template
View all 15
Vento tips & tricks
3
Bulk edit recipes
Foodcost and current stock price
Recommended hardware catalog
HotelTime
Automation
8
All about Concierge
Check-in kiosk
Online payments
Accounting filled from the system - Automatically!
Less filling in registration cards - ID reader
View all 8
HotelTime - Operations
16
Inventory
Fiscal LV - troubleshooting
Property informations and bank account setup
Working shifts module
CRM - Birthday wishes email
View all 16
HotelTime - Reservations
24
Day use, Accompany and Block reservations
Reservation restrictions
About settlement posibilities
Check-out and take a payment - Account Settlement
Create invoice
View all 24
HotelTime - Pricing
4
Roomtype fees
RateCodes - smart way to build your pricing
Make it easy - clone/recalculate/edit rates
RateCode default settings for fixed beds
HotelTime - Reports
27
Recommended system restrictions for Trial balance
Room night statistics
Phone calls list
Manual postings report
Forecast by day
View all 27
HotelTime - Settlement
2
Owner change, VAT payer change
Transfer to another reservation account
HotelTime - Users
4
User rights - all you need to know
Crosslogin, switch between systems easily
HT4 – Current user
HT - default user rights settings
Vento
Vento - stock
14
New stock item
Stock operational balance
Cool feature - transform items
Cool feature - merge products
Income - new receipt
View all 14
ePOS - sale
16
Login into ePOS and outlest
Table selection and order creation
Sale mode in outlets
Sending the order and printing the order type for preparation
How to cancel bill?
View all 16
Vento - hardware
3
Vento self-installation procedure
Printers
Terminal, ePOS station
Vento - Users
3
Vento - default user rights settings
Complete list of user rights in Vento
User rights for stocks / outlets
Vento - Reporting
17
History of item operations
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
List of employee accounts and their purpose of use
View all 17
Vento videotutorials
10
EOD - Vento closure
Vento users
ePOS basic operations - cancel order
ePOS basic operations - send order and pay
Outlets
View all 10
Banqueting modul
3
Release of events, breakfast
Banquet / breakfast templates
Introduction of Banquet/Breakfast modul
Libero
Libero - Reservations
6
Gift certificates with PIN
Edit reservation
New reservation
Delete reservation, online cancelation
Check-out, settlement
View all 6
Libero - Operations
7
Employee location
How to apply gift voucher
Extension of the validity of a gift certificate
Retail
Cash book
View all 7
Libero - Settings
5
Change of opening hours
Availability settings
Services and products
Rooms availabilities
Employee availability
Libero videotutorials
6
Libero users
Services and products
Rooms availabilities
Employees availabilities
Edit reservation
View all 6
Libero - e-Voucher and online booking engine (OBE)
0
Libero - Users
1
Libero - New user, employee
Confero system
Confero updates
1
1.4.0 Confero new version
Confero - Reservations
5
Checkin and checkout
Create reservation
Reservation cancellation
Edit reservation
Reservation and location overview
Community forums
Showing recent updates
Start a new topic
Important updates
HotelTime announcements
60
4,5.19 HotelTime new version
Posted by
Martina Duřtová
,
8 days ago
Last Reply
by Martina Duřtová
8 days ago
4.5.18 HotelTime new version
Posted by
Martina Duřtová
,
about 1 month ago
Last Reply
by Martina Duřtová
about 1 month ago
4.5.17 HotelTime new version
Posted by
Martina Duřtová
,
about 2 months ago
Last Reply
by Martina Duřtová
about 2 months ago
See all 60 topics
Vento annoucements
20
Vento - short outages Oct 22.
Posted by
Martina Duřtová
,
7 months ago
Last Reply
by Martina Duřtová
7 months ago
Vento - update .NET required
Posted by
Martina Duřtová
,
8 months ago
Last Reply
by Martina Duřtová
8 months ago
Sri Lanka new taxes
Posted by
Martina Duřtová
,
12 months ago
Last Reply
by Martina Duřtová
12 months ago
See all 20 topics
Libero announcements
10
Libero - short outages
Posted by
Martina Duřtová
,
7 months ago
Last Reply
by Martina Duřtová
7 months ago
Libero at the end of the year
Posted by
Martina Duřtová
,
over 1 year ago
Last Reply
by Martina Duřtová
over 1 year ago
Libero new version - action required
Posted by
Martina Duřtová
,
almost 2 years ago
Last Reply
by Martina Duřtová
almost 2 years ago
See all 10 topics
Vote for new feature
Vote for new feature
11
Audit trail
Posted by
Martina Duřtová
,
almost 2 years ago
Last Reply
by Martina Duřtová
almost 2 years ago
E-Concierge extension
Posted by
Martina Duřtová
,
almost 2 years ago
Last Reply
by Martina Duřtová
almost 2 years ago
Maintenance report
Posted by
Martina Duřtová
,
over 2 years ago
Last Reply
by Martina Duřtová
over 2 years ago
See all 11 topics
Forum
Meet and share
2
Share your product experience
Posted by
Martina Duřtová
,
over 3 years ago
Last Reply
by Max Adadimov
almost 2 years ago
Say hello to other HotelTime users
Posted by
Martina Duřtová
,
over 3 years ago
Last Reply
by Martina Duřtová
over 3 years ago