Customer support zone

Hoteltime connection with channel manager (like Siteminder, D-edge...) allows you to control prices of your property directly in HotelTime. In this article,...

Hoteltime connection with channel manager (like Siteminder, D-edge...) allows you to control availability of your property directly in HotelTime. In this ar...

Do you sell extra services through your channelmanager? With some channel managers, these items are transferred to your reservation automatically! If...

Do you have a rservation from channel manager (CHMS) and you need to make some changes?  There are two options for you: 1. To have the changes made by ...

Are you using channel manager and need to map a new roomtype or a new ratecode? Find out what you need to do in Hoteltime to get the right mapping with chan...

Has a reservation come in and created an overbook? Find out how to prevent this or what to do in this case below. We recommend checking the capacity in ...

The booking did not go through to Hoteltime and an email was sent with the message "Booking.TotalPrice is not equal to sum of Room.Prices and Room.Extr...

HotelTime allows automatic creation of Deposit invoices for external reservations (from channel manager).  To have this function activated, please contact ...

HotelTime connection to certain channel manager systems allows setting of preffered RateCodes in case of group reservations.  You can use this function ...