Customer support zone

Automation 11

• Routing - transfer items to post master
• Routing - transfer items to guest account
• ADYEN online payments
• All about Concierge
• Check-in kiosk

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Operations 17

• Out of order & Out of service rooms
• Dashboard - Housekeeping & Maintenance
• Inventory
• Fiscal LV - troubleshooting
• Property information and bank account setup

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Reservations 26

• Create Proforma invoice from reservation
• How to print out the invoice?
• Day use, Accompany a Block rezervace
• Omezení pro založení rezervace
• About settlement possibilities

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Pricing 4

• Roomtype fees
• RateCodes - smart way to build your pricing
• Make it easy - clone/recalculate/edit rates
• RateCode - default number of fixed beds

Reports 33

• Dashboard - Concierge
• Homepage HotelTime (=Welcome page)
• Dashboard
• New detailed availability
• Dashboard billing

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Settlement 2

• Owner change, VAT payer change
• Transfer to another reservation account

Users 5

• HT - User rights all you need to know
• Crosslogin, switch between systems easily
• HT4 – Current user
• HT - default user rights settings
• ADYEN přihlášení uživatele do Essential portálu

Channel Manager Systems 9

• Price management in Hoteltime with CHMS connection
• Availability management in Hoteltime with CHMS connection
• Extra services sold through channelmanager D-Edge
• Error regarding edit of CHMS reservation
• Roomtype and Ratecode mapping

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