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Troubleshooting - video

No-show reservation - how to delete room in the past
Noshow reservations and short guideline how to delete / edit them in HotelTime4.
Fri, 2 Jun, 2023 at 6:40 PM
Creating reservation - email address already exists
Are you trying to create reservation and system warns you "email address already exists"? Have a look on the settings and how to choose the right...
Fri, 2 Jun, 2023 at 6:30 PM
How to close a post master?
Close or settle the post master.
Fri, 2 Jun, 2023 at 6:26 PM
You can't check-in the room - guest profiles or data are incompleted
You cannot check-in room? There are missing guests or their profiles are incompleted. Have a look, how to finished their profiles and what restrictions are ...
Fri, 2 Jun, 2023 at 6:23 PM
You can't check-in the room? The room isn't inspected
Are you trying to check-in reservation and system warns you, the room is not inspected. Have a look, how to fix it and where is this restriction set up in s...
Fri, 2 Jun, 2023 at 6:18 PM
Creating reservation error - RateCode is locked, reservation can't be zero
Are you trying to create reservation and you cannot finish this operation? There could be some restrictions on RateCode to select partner, some mandatory fi...
Fri, 2 Jun, 2023 at 10:58 AM
New reservation - Subject with this email address already exists
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Mon, 25 May, 2020 at 11:00 AM
How to edit linked document / invoice?
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Tue, 21 Apr, 2020 at 8:53 AM
Problems creating a reservation: No Rate Code to select
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Tue, 21 Apr, 2020 at 8:52 AM
Problems linking a document: Checking and adjusting the currency
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Tue, 21 Apr, 2020 at 8:51 AM