Customer support zone

Troubleshooting - video 21

• No-show reservation - how to delete room in the past
• Cannot check-out reservation with 0 balance?
• Do you have a guest duplicity in reservation from ChannelManager?
• Check-in error - outside of arrival date
• Creating reservation - email address already exists

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All about Reservations 16

• Step 1 - Creating Single Reservation
• Step 1 - Creating Group Reservation
• Step 2 - Confirmation and Deposit payment
• Step 2 - Deposit payment
• Cancel Reservation

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Explore HotelTime - video 23

• Rates & RateCode settings
• How to create a new user?
• How to edit user rights or how to delete user?
• Arrivals & Departures
• How to cancel the invoice?

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Explore Vento - video 8

• Vento - stock state report
• Vento - new stock item
• Vento - stock release
• Vento - new recipe
• Vento outlets

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Explore Libero - video 6

• How to transfer cash in Libero?
• Libero - rooms and employees availabilities
• Libero - services and products, prices
• Libero - users and user rights
• Libero - editing reservation

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Webinars 3

• News 4Q 2022
• Advanced Level 2021
• Beginner Level 2021