Customer support zone

Troubleshooting - video 21

• No-show reservation - how to delete room in the past
• Cannot check-out reservation with 0 balance?
• Do you have a guest duplicity in reservation from ChannelManager?
• Check-in error - outside of arrival date
• Creating reservation - email address already exists

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Explore HotelTime - video 10

• Concierge - excellent customer care
• What is your occupancy?
• Forecast vs. Revenue analysis - Pick up report
• Splitting invoice
• Explore Housekeeping report

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Explore Vento - video 8

• Vento - new stock item
• Vento - stock release
• Vento - stock state report
• Vento - new recipe
• Vento outlets

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Explore Libero - video 5

• Libero - rooms and employees availabilities
• Libero - services and products, prices
• Libero - users and user rights
• Libero - editing reservation
• Libero - new reservation