Customer support zone

Troubleshooting - video 21

• Did you settle reservation with wrong payment?
• New open balance on settled reservation
• Can't find post master?
• How to close online sale quickly?
• Previous reservation wasn't checked-out

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All about Reservations 17

• Step 1 - Creating Single Reservation
• Step 1 - Creating Group Reservation
• Step 2 - Confirmation and Deposit payment
• Step 2 - Deposit payment
• Cancel Reservation

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Explore HotelTime - video 24

• FRAUD, Chargebacks prevention
• Explore Housekeeping report
• Printing mode - choose your invoice template
• Partial use of Deposit
• EU region - GDPR within HotelTime

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Explore Vento - video 8

• Vento - new stock item
• Vento - stock release
• Vento - stock state report
• ePOS - make an order and payment
• ePOS - cancel order

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Explore Libero - video 6

• Libero - services and products, prices
• Libero - editing reservation
• How to transfer cash in Libero?
• Libero - rooms and employees availabilities
• Libero - users and user rights

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Webinars 4

• ADYEN - online payments
• News 4Q 2022
• Advanced Level 2021
• Beginner Level 2021