Customer support zone

Starting from version HotelTime 4.6.7, we’re introducing an easier way to charge no-show and cancellation fees, helping you make your processes even more ef...

Hotels should pay close attention to user management in their PMS to maintain system security, prevent unauthorized access, and ensure proper tracking of us...

As part of the optimization of the Concierge module, there were changes in the functionality and targeting of the module as of 08.08.2019. The module is...

Do you need to split the reservation items by a percentage or an amount? Do you not like moving and dividing items at night within the reservation? Can'...

Housekeeping reports are full of important information, but this information may not be needed for all properties and may confuse some housekeepers. Hou...

Need to quickly create a group reservation and work out the details later? To create group reservations, we recommend using the Detailed availability, wher...

The HotelTime system offers a wide range of options for setting up your tax documents printing. You can set up how will the document look like and what it w...

Rate code setting allows you to set default expected payment method, this will be reflected in reservations. Set expected payment method for each rate code...

In HotelTime version 4.2.2 and higher you can verify VAT no. directly in system  VAT no is verified in European Commission´s VIES system  (http://ec.europa...

Do congress groups come to your hotel? This function will be very useful for MICE, but you will certainly use this function also for corporate stays with ma...