Customer support zone

If you use the Hoteltime connection with the telephone exchange, then the Phone calls list will come in handy. You can find this list via the main menu Fron...

The report shows an overview of items that were charged to hotel bills from products and services - hotel, regardless of the method of payment. If the item ...

Forecast by day is used to display estimated revenues for accommodation, nights, bed nights and RevPAR after each day of the specified month. This is a look...

Only items from reservations that have a revenue of accommodation and are not entered manually are counted in the forecast according to partners (therefore ...

This forecast is a combination of other forecasts and shows a few extra data. You can filter by reservation status, group of room types, client type, by seg...

If you want to see which nationality travels to you most often and spends the most with you, use the report Revenues from accommodation by nationality. ...

If you use a telephone exchange and with it the loading of items from minibars or the calls of guests to their account, it can sometimes happen that not a s...

If you want to monitor how your hotel will perform on a monthly basis, then a forecast by month is used. Like all other forecasts, this monthly forecast wi...

This function helps to quantify the amount of city tax fee for a defined period that the accommodation operator must pay to the government.  Data source...

This report serves as an overview of which nationalities most often visit your hotel and is suitable not only for statistical overviews, but can also serve ...