Customer support zone

If you are planning to allow your customers to pay for their VentoQR order via Google Pay, you have to send us your Google Merchant ID (MID) along with the ...

There are several ways how to select a table and create new order. It depends on your settings.   The first option if you have tables as your home page. ...

A great feature that can include more outlets, that you have in your device. Each outlet may sell differently. It will especially appreciate seasonal sale...

How to send an order and print the order type correctly? It all depends on the correct system settings. Let's see what we need to set on the screen bef...

What to do if you need to cancel whole bill, because you have marked wrong recipes? You can search for the given bill via Menu - Bill list and if the ac...

Do you use Vento in addition to Hoteltime and do you have these two systems connected? Will a hotel guest come to the restaurant and wish to send the expens...

Do you have a new waiter and need to register him at the ePOS? Let's go through what we need to do for a new waiter. First we will create a waiter v...

How to enter the discount on bill correctly? There are several ways to go through them. The condition for applying discounts is the recipes, checkbox - ...

To bill, follow these easy steps:   1. Open the account you want to bill. By clicking on the table or via Menu – Bill list. 2. Click on the "Pay&q...

This is the closure by the employee at the end of the shift. The closure is always made only for the given outlet and for all waiters in this outlet toget...