The reservation search functionality allows you to find a specific reservation using various available parameters. Reservations can be searched in several ways, either through the room plan or directly via the main menu.
Reservation Search Reports
In the Reservations main menu, you will find four primary reports for searching reservations:
- Global Reservation Search
- Search by RateCode (focused on prices)
- Search Provisional Reservations by Expiry Date
- Search Cancelled Reservations
Global Reservation Search
The global reservation search offers a wide range of filters that can be combined to narrow down your search criteria. To perform a search, at least one of the four "Date From-To" filters must be filled in.
Within the report, reservations are clearly labeled as Accompany, Day Use, or Block. You can sort the data by clicking the sorting arrows in the column headers to arrange the information as needed.
The data in the report can also be grouped using the "Group by Reservations" checkbox. When enabled, the report organizes reservations by reservation number into a single row, with data from the reservation aggregated into the columns. This provides an easy overview of group reservations. To maintain clarity in the report, some data is not displayed when aggregated, particularly multiple room types, rate codes, guests, etc.
The search results can be easily exported to Excel or printed using the options in the right-hand menu panel. You can also customize the display of filters in the header and columns in the report body to suit your preferences.
Search by RateCode
This search focuses specifically on reservation prices, offering a narrower scope for locating reservations based on RateCodes.
Search Provisional Reservations by Expiry Date
This report helps you filter provisional reservations whose expiration falls within a specified date range, allowing you to identify those due to expire.
Search Cancelled Reservations
This report lists reservations that were canceled (either manually or online). Filters in the report header can be combined to help you locate specific reservations or rooms. Cancelled rooms can be restored up to one day before the originally scheduled departure date.
Search in room plan
Reservations assigned to specific rooms can also be searched directly in the Room Plan, located in the main menu under the Reception icon. In the room plan, reservations are searched by date (top row) and room number (left column). Hovering over a reservation will display a tooltip with detailed information about the booking.
The tooltip's content can be customized via Menu > Settings > Application > Room Plan Settings.
From the room plan, you can manage reservations directly using the quick menu (right-click), or view reservation details by clicking on the specific booking.
