Customer support zone

Automation 11

• Routing - transfer items to post master
• Routing - transfer items to guest account
• ADYEN - online payments
• All about Concierge
• Check-in kiosk

View all 11

HotelTime - Operations 17

• Out of order & Out of service rooms
• Dashboard - Housekeeping & Maintenance
• Room assignment
• Inventory
• Fiscal LV - troubleshooting

View all 17

HotelTime - Reservations 27

• Reservation search
• Create Proforma invoice from reservation
• How to print out the invoice?
• Day use, Accompany and Block reservations
• Reservation restrictions

View all 27

HotelTime - Pricing 4

• Roomtype fees
• RateCodes - smart way to build your pricing
• Make it easy - clone/recalculate/edit rates
• RateCode default settings for fixed beds

HotelTime - Reports 34

• HT - VAT Output report
• Customize the report Meal plan by room
• Dashboard - Concierge
• Homepage HotelTime (=Welcome page)
• Dashboard

View all 34

HotelTime - Settlement 2

• Owner change, VAT payer change
• Transfer to another reservation account

HotelTime - Users 4

• User rights - all you need to know
• Crosslogin, switch between systems easily
• HT4 – Current user
• HT - default user rights settings

Channel Manager Systems 9

• Price management in Hoteltime with CHMS connection
• Availability management in Hoteltime with CHMS connection
• Extra services sold through channelmanager D-Edge
• Error regarding edit of CHMS reservation
• Roomtype and Ratecode mapping

View all 9