Troubleshooting - video
Did you settle the reservation with the wrong payment? Have a look, how to fix it.
Thu, 8 Jun, 2023 at 5:22 PM
Did you already settled reservation and suddedly there is a new open balance? Let's have a look, why system add new items on hotel account. HotelTime 4 ...
Thu, 8 Jun, 2023 at 4:50 PM
Check out what to do when the post master isn't listed when closing the reservation account.
Wed, 7 Jun, 2023 at 9:05 AM
Follow our youtube channel! Play this video on youtube.
Wed, 7 Jun, 2023 at 9:03 AM
Follow our youtube channel! Play this video on youtube.
Wed, 7 Jun, 2023 at 9:01 AM
Are you trying to create reservation and system warns you "Guest count exceeded"?
Tue, 6 Jun, 2023 at 6:13 PM
Are you trying to create reservation and system warns you "Room count exceeded"?
Tue, 6 Jun, 2023 at 6:08 PM
Continue with quick check: 1. If did you apply discount or did you post negative items, there should match also the VAT charges. That means, that VAT sh...
Fri, 2 Jun, 2023 at 7:00 PM
That could happen, HotelTime creates reservation exactly, how is it delivered from ChannelManager, however system will not allowed you to check-in when ther...
Fri, 2 Jun, 2023 at 6:55 PM
Are you trying to check-in reservation and system warns you it is outside of arrival date? Settings is optional, have a look on video.
Fri, 2 Jun, 2023 at 6:45 PM