UK - VAT rate change 01.10.2021



for a limited period of time has UK government provided reduction of the VAT rate that ends on the 30th of September. Prepare for a new rate of 12.5% from 1 October 2021 to 31 March 2022. 


We will change VAT rate from 5% to 12,5% automatically. This change will be applied on all items with 5% VAT effective from 1 October 2021.



HotelTime have made every effort to ensure that the minimal manual work is required by Hotel in order to comply with the new VAT rules.


However the responsibility for setting the correct VAT rates for Guests and recording it correctly lies with the Hotel. Therefore Please make extensive checks to ensure that all of your rates and services have the correct Rate Code according to the requirements and Tax liabilities of your property.


Please note, this change doesn't include these points, that needs to be done manually:
1. If you add items on accounts manually (Reservation - Menu - Add item), these items wouldn't be recalculated automatically. 

Please make sure, your Hotel product and services are updated to new VAT charge manually. 

HotelTime tab Settings - Application - Product and services - hotel


2. We don't recalculate revenue in the past, even the hotel account is still open. This may lead to differences on revenue and invoices items. 

3. We don't recalculate outlets services and items.

For interfaces between HotelTime and Revenue management tools and prices synchronization (partner Atomize etc.), hotel needs to check the final prices in Revenue manager extranet.

Have a lovely day!


Customer support team 

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