Front desk can check-in rooms or group reservation at once.
With the check-in should be given door keys - check out solution Lock system - door keys coding.
Remember main system set up can restrict you to do check-in with conditions as:
- Checkin: only on reservation arrival date
- Check in: require all guest names
- Check in: reuqire all guest details
- Check in: require payment card number
- Checkin: require reservation order number
- Check in: previous stay must be checked out
- Check-in: require inspected room
- Allow check-in without assigned room
Optimize restriction for your property in Settings - Application - Main system set-up.
Individual Check-in
Quick check-in from Room plan
Mouse Right-click on the required room reservation, select Room check-in.
Room detail
Open the Room detail:
a. Tap Check-in the header of the reservation
b. or select Room detail Menu and press Room Check-in
Reservation by arrival date
1. Front desk --> Reservation by arrival date.
2. Select appropriate filters and tap Display.
3. For required room Select Check-in
Group check-in
To check-in all the rooms of the reservation open Reservation detail and tap Group Check-in in Reservation detail Header.
Please note, if the setting Checkin: only on reservation arrival date is inactive, one or more rooms of the reservation have an arrival date in the future and user uses Group check-in, rooms with future arrival date will be checked in as well.
We recommend activating setting Checkin: only on reservation arrival date as it restricts check-in only for rooms with today's arrival date. To activate this setting please contact Customer support via email sent from the signatory of the contract.
Top tip - Checked-in room by mistake?
Open Room detail and select Room detail Menu and tap Confirm room. The room will return to confirmed status.