New Libero version drops tomorrow! Check out what’s new
Denisa Fejfarova
started a topic
5 days ago
Hello, dear users!
On Thursday, August 21, 2025, we’re rolling out Libero 3.1.0 – packed with handy updates to make your workday (or at least your shift) smoother. Take a quick look – just a one-minute read, and you’ll know what’s new and where you can save a few clicks.
New templates for reservation and voucher purchase confirmations In the latest version of the application, we have introduced modernised templates for reservation and voucher purchase confirmations. Not only do they look great, but they also allow for greater personalisation – for example, you can add your property's logo or links to your social media profiles such as Instagram or Facebook. To activate the feature, simply enable the Concierge permission and then navigate in the application interface to Menu > Concierge > Settings, where you can easily add the relevant links as needed.
More Flexible Online Analytics – Conversion Codes Made Simple
We’ve expanded options in the Online Analytics section – now you can effortlessly insert your conversion codes into both Head and Body parameters. This makes setting up traffic tracking for both OBE and OVE far easier and more accurate than ever.
The familiar helper for payment identification is back
Good news for everyone working with the cash journal and payments: we've brought back the matching column in the "Payments - cards" report – just like you remember it from the earlier version of the system. And that's not all – you’ll now find it in the "Payment list" report as well. This column is called "VS" and it is populated when an external pairing code is entered during payment.
Clearer Daily Operational Report – Improved Structure and Accuracy
No flashy redesigns, just a practical update: the report now uses corrected calculations and improved sections that are easy to read—no deep meditation required. It’s not glamorous, but it works.
More Accurate VAT‑Report Payment Display
Previously, some payments were appearing twice—yes, we blinked at that, too. We’ve fixed it. The output is now much clearer.
Fast Reservation Creation Is Back
The “Create and add next” button is back in play, allowing you to enter back‑to‑back reservations immediately. Ideal for rapid service and creating follow‑on reservations.
Same‑Day Reservations Available from Opening Time
For Thai apps in OBE, you can now create same‑day reservations from the opening time set for the day—no afternoon restrictions. Exactly as you’d expect.
Deleted usernames no longer cause issues
When creating new user or company profiles, the system no longer considers long-deleted records. So if a previously used username has been removed, it will no longer block your progress or trigger unnecessary errors.
The result? Fewer alerts, smoother workflow, and no more needless setbacks caused by the past.
Card tokenisation? Not with us (yet)!
GPwebpay now supports payment card tokenisation – meaning the customer’s card is stored as a secure token during the payment process. But beware! Our systems do not (yet) support tokens. If a client accidentally activates this feature with GP, standard payments via OBE or OVE within Libero will not be processed correctly.
What does this mean in practice?
The payment won’t be recorded, and the reservation or voucher will remain unconfirmed and unpaid – and that’s definitely not what you want.
To keep everything running smoothly, tokenisation in GPwebpay must always be disabled.
Feedback? We Want It! Something missing? Something you love? Drop us a line as your feedback steers HotelTime’s roadmap. We build it for you and with you.
The new version will be deployed on Thursday, August 21, 2025, between 9:30 AM and 12:30 AM (CEST). During this time, the system may be briefly unavailable, but we believe the new features will more than make up for it.
Denisa Fejfarova
Hello, dear users!
On Thursday, August 21, 2025, we’re rolling out Libero 3.1.0 – packed with handy updates to make your workday (or at least your shift) smoother. Take a quick look – just a one-minute read, and you’ll know what’s new and where you can save a few clicks.
New templates for reservation and voucher purchase confirmations
In the latest version of the application, we have introduced modernised templates for reservation and voucher purchase confirmations. Not only do they look great, but they also allow for greater personalisation – for example, you can add your property's logo or links to your social media profiles such as Instagram or Facebook.
To activate the feature, simply enable the Concierge permission and then navigate in the application interface to Menu > Concierge > Settings, where you can easily add the relevant links as needed.
Feedback? We Want It! Something missing? Something you love? Drop us a line as your feedback steers HotelTime’s roadmap. We build it for you and with you.
The new version will be deployed on Thursday, August 21, 2025, between 9:30 AM and 12:30 AM (CEST). During this time, the system may be briefly unavailable, but we believe the new features will more than make up for it.
Wishing you smooth sailing with the new release!
The HotelTime Solutions Team