Customer support zone

The proforma invoice does not serve as a tax document. Based on the Proforma Invoice, the customer pays the deposit before the stay takes place. Once the ho...

Have a look, how to print out the invoice / bill in HotelTime.

Vedle standardních rezervací existují i další typy rezervací, které můžete v HotelTime založit.  Day use rezervace je taková, která má datum odjezdu ste...

V tomto článku se podíváme, jak lze nastavit některé restrikce/omezení při zakládání rezervaci a tím například snížit chybovost zaměstnanců.   Jednu část ...

What does the Settlement window consist of? Settlement Header - Contains basic information about the account and reservation. Unsettled account it...

We recommend you to create invoice on the day of departure or after departure day. If there are any pre-payments, please insert deposit invoice in reservati...

Do you need to route the full reservation account to a specific Post master? Please use function Automatic settlement. How to set up Automatic settlemen...

Do you want discount items on reservation to be settled? Is there any item, where should be modify the price? ! Please note, all items corrections and d...

Guests want to pay first night separately? Guests want to pay half and half?  Do you want to transfer items to guests / to reservation account? Or do you n...

How to create bill or invoice? Is it Pre-Payment /advance payment before day of the departure? Please continue here to Create deposit invoice.  Do you ...