Customer support zone

Troubleshooting 21

• Did you settle reservation with wrong payment?
• Check-in room in error - Room is not inspected
• Creating new reservation in error - RateCode is locked, price cannot be zero
• Creating reservation - error Guest count exceeded
• No-show reservation - how to delete room in the past?

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All about Reservations 17

• Step 1 - creating single reservation
• Step 1 - Creating Group Reservation
• Step 2 - Confirmation and Proforma invoice
• Step 2 - Deposit invoice
• Cancel Reservation

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Explore HotelTime 24

• Forecast vs. Revenue center - Pick up report
• FRAUD, Chargeback prevention
• What is your occupancy?
• End of the year - how to transfer cash balance?
• How to change VAT rate?

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Explore Vento 8

• Vento - stock state report
• Vento - new stock item
• Vento - stock release
• Vento new recipe
• Vento outlets

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Explore Libero 6

• Libero - services and products, prices
• How to transfer cash in Libero?
• Libero - rooms and employees availabilities
• Libero - users
• Libero - editing reservation

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Webinars 4

• ADYEN online payments
• News 4Q 2022
• Advanced Level 2021
• Beginner level 2021