Customer support zone

Troubleshooting 21

• Creating reservation - error Guest count exceeded
• No-show reservation - how to delete room in the past?
• Cannot check-out reservation with 0 balance?
• Do you have a guest duplicity in reservation from ChannelManager?
• Check-in error - outside the arrival date

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All about Reservations 16

• Step 1 - creating single reservation
• Step 1 - Creating Group Reservation
• Step 2 - Confirmation and Proforma invoice
• Step 2 - Deposit invoice
• Cancel Reservation

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Explore HotelTime 21

• What is RevPar?
• Accounting report
• How to cancel invoice?
• Arrivals & Departures
• How to edit user rights or how to delete user?

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Explore Vento 8

• Vento - new stock item
• Vento - stock release
• Vento - stock state report
• Vento new recipe
• Vento outlets

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Explore Libero 5

• Libero - rooms and employees availabilities
• Libero - services and products, prices
• Libero - users
• Libero - editing reservation
• Libero - new reservation

Webinars 3

• News 4Q 2022
• Advanced Level 2021
• Beginner level 2021