Customer support zone

CRM - Birthdays The Hoteltime report Birthdays displays all guests from your profile database (if on-chain, and you have shared database even guest who ...

Does your property have parking, a small restaurant or do you need to keep an eye on your cot inventory? Our product Confero is perfect, but for few parking...

Is the room not suitable for sale due to maintenance issue or you have a reason not to make it available for some on a specific date? Try and use an Out of ...

Where can I find housekeeping report? Front desk --> Housekeeping report                    --> Housekeeping detail                   --> Overvi...

HotelTime offers a useful overview of all advance payments (Deposit invoices and Gift vouchers) that have not yet been used to settle accounts. The repo...

What availability are you sending to ChannelManagerSystem? What is you occupancy right now? Check out Detailed availability overview. Detailed availabi...

Night audit in the HotelTime application runs automatically at an agreed time of the day.  This time is usually anywhere between 12 am or 5 am of the local...

Is the small change of your currency, such as cents or pennies, not physically in circulation anymore but it is still used for card payments or you simply d...

What is a Post master /PayMaster? Post master is an account can be created for a company or an individual profile. It is not connected to Reservation or Ro...

To inspect departing rooms for a specific date, use Front desk --> Departures. Do you want to check-out room, please continue here. Report dis...