Customer support zone

See also the inventory videoguide here: Inventory allows to manage and keep records of hotel inventory in the HotelTime system, such as extra beds, c...

1. Check whether the total amount of the account does not have a negative value. 2. Check whether account items with the same revenue centre does not h...

In Hoteltime you can set information about the hotel and the company separately. You can find this information in the main menu Settings - Application – Pro...

The working shift module is a good helper when searching for a data in the cash journals. Using the working shifts will allow you to filter the data accordi...

CRM - Birthdays The Hoteltime report Birthdays displays all guests from your profile database (if on-chain, and you have shared database even guest who ...

Does your property have parking, a small restaurant or do you need to keep an eye on your cot inventory? Our product Confero is perfect, but for few parking...

Is the room not suitable for sale due to maintenance issue or you have a reason not to make it available for some on a specific date? Try and use an Out of ...

Where can I find housekeeping report? Front desk --> Housekeeping report                    --> Housekeeping detail                   --> Overvi...

HotelTime offers a useful overview of all advance payments (Deposit invoices and Gift vouchers) that have not yet been used to settle accounts. The repo...

What availability are you sending to ChannelManagerSystem? What is you occupancy right now? Check out Detailed availability overview. Detailed availabi...