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hotline: +44 333 016 3413
Knowledge base
Hot news
News
32
LKA - TAX rate change
Webinar record - Advaced users 28.06.2021
Webinar record - Beginner level
2022 4Q Webinar - what is new in HotelTime?
HotelTime upgrade - needs your attention
View all 32
FAQ
6
ESTONIA - VAT change 1.1.2024
How to book consultation?
Register on Customer support zone
Customer Success Program
Follow on important updates
View all 6
Year End & Sequence numbers
1
HotelTime 4, Year End & Sequence numbers
Videotutorials
Troubleshooting - video
21
Did you settle reservation with wrong payment?
New open balance on settled reservation
Can't find post master?
How to close online sale quickly?
Previous reservation wasn't checked-out
View all 21
All about Reservations
17
Step 1 - Creating Single Reservation
Step 1 - Creating Group Reservation
Step 2 - Confirmation and Deposit payment
Step 2 - Deposit payment
Cancel Reservation
View all 17
Explore HotelTime - video
24
FRAUD, Chargebacks prevention
Explore Housekeeping report
Printing mode - choose your invoice template
Partial use of Deposit
EU region - GDPR within HotelTime
View all 24
Explore Vento - video
8
Vento - new stock item
Vento - stock release
Vento - stock state report
ePOS - make an order and payment
ePOS - cancel order
View all 8
Explore Libero - video
6
Libero - services and products, prices
Libero - editing reservation
How to transfer cash in Libero?
Libero - rooms and employees availabilities
Libero - users and user rights
View all 6
Webinars
4
ADYEN - online payments
News 4Q 2022
Advanced Level 2021
Beginner Level 2021
Tips and tricks
HotelTime tips & tricks
17
Charging Cancellation Fees in HotelTime
Charging Cancellation Fees - FAQs
Splitting invoice
Create group reservation
Concierge module - optimalization
View all 17
Vento tips & tricks
4
Bulk edit of stock items (VAT change, stock item category)
Bulk edit recipes
Foodcost and current stock price
Recommended hardware catalog
HotelTime
Automation
11
Routing - transfer items to post master
Routing - transfer items to guest account
ADYEN - online payments
All about Concierge
Check-in kiosk
View all 11
HotelTime - Operations
17
Out of order & Out of service rooms
Dashboard - Housekeeping & Maintenance
Room assignment
Inventory
Fiscal LV - troubleshooting
View all 17
HotelTime - Reservations
26
Create Proforma invoice from reservation
How to print out the invoice?
Day use, Accompany and Block reservations
Reservation restrictions
About settlement posibilities
View all 26
HotelTime - Pricing
4
Roomtype fees
RateCodes - smart way to build your pricing
Make it easy - clone/recalculate/edit rates
RateCode default settings for fixed beds
HotelTime - Reports
33
Customize the report Meal plan by room
Dashboard - Concierge
Homepage HotelTime (=Welcome page)
Dashboard
New detailed availability
View all 33
HotelTime - Settlement
2
Owner change, VAT payer change
Transfer to another reservation account
HotelTime - Users
4
User rights - all you need to know
Crosslogin, switch between systems easily
HT4 – Current user
HT - default user rights settings
Channel Manager Systems
9
Price management in Hoteltime with CHMS connection
Availability management in Hoteltime with CHMS connection
Extra services sold through channelmanager D-Edge
Error regarding edit of CHMS reservation
Roomtype and Ratecode mapping
View all 9
Vento
Vento - stock
15
Stocktaking - close stock in period
Bulk edit of stock items (VAT change, stock item category)
New stock item
Stock release
Stock operational balance
View all 15
ePOS - sale
17
How to get Google Pay Merchant ID for VentoQR
Login into ePOS and outlest
Table selection and order creation
Sale mode in outlets
Sending the order and printing the order type for preparation
View all 17
Vento - hardware
3
Printers
Vento self-installation procedure
Terminal, ePOS station
Vento - Users
4
Vento - New user
Vento - default user rights settings
Complete list of user rights in Vento
User rights for stocks / outlets
Vento - Reporting
18
Vento VAT output report (TAX report)
History of item operations
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
View all 18
Vento videotutorials
10
New stock item
New stock income
New stock release
Vento Stock state
New recipe
View all 10
Banqueting modul
3
Release of events, breakfast
Banquet / breakfast templates
Introduction of Banquet/Breakfast modul
Libero
Libero - Reservations
6
Gift certificates with PIN
Edit reservation
New reservation
Delete reservation, online cancelation
Check-out, settlement
View all 6
Libero - Operations
7
Employee location
How to apply gift voucher
Extension of the validity of a gift certificate
Retail
Cash book
View all 7
Libero - Settings
5
Change of opening hours
Availability settings
Services and products
Rooms availabilities
Employee availability
Libero videotutorials
6
Employees availabilities
Rooms availabilities
Edit reservation
Libero users
Services and products
View all 6
Libero - e-Voucher and online booking engine (OBE)
0
Libero - Users
1
Libero - New user, employee
Confero system
Confero updates
2
Homepage Confero (= Welcome page)
1.4.0 Confero new version
Confero - Reservations
5
Checkin and checkout
Create reservation
Reservation cancellation
Edit reservation
Reservation and location overview
Community forums
Showing recent updates
Start a new topic
Important updates
HotelTime announcements
84
Get ready for HotelTime 4.6.8!
Posted by
Denisa Fejfarova
,
15 days ago
Last Reply
by Denisa Fejfarova
15 days ago
4.6.7 HotelTime new version
Posted by
Jana Brožová
,
about 1 month ago
Last Reply
by Jana Brožová
about 1 month ago
4.6.6 HotelTime new version
Posted by
Jana Brožová
,
3 months ago
Last Reply
by Jana Brožová
3 months ago
See all 84 topics
Vento annoucements
27
3.1.8 Vento new version
Posted by
Jana Brožová
,
28 days ago
Last Reply
by Jana Brožová
28 days ago
3.1.7 Vento new version
Posted by
Martina Duřtová
,
5 months ago
Last Reply
by Martina Duřtová
5 months ago
3.1.6 Vento new version
Posted by
Martina Duřtová
,
7 months ago
Last Reply
by Martina Duřtová
7 months ago
See all 27 topics
Libero announcements
14
Libero new version 3.0 - action required
Posted by
Denisa Fejfarova
,
about 1 month ago
Last Reply
by Denisa Fejfarova
about 1 month ago
Libero - new vesion release
Posted by
Jana Brožová
,
5 months ago
Last Reply
by Jana Brožová
5 months ago
Libero system outage
Posted by
Martina Duřtová
,
7 months ago
Last Reply
by Martina Duřtová
7 months ago
See all 14 topics
Confero announcements
1
Confero - new version release
Posted by
Jana Brožová
,
3 months ago
Last Reply
by Jana Brožová
3 months ago
Vote for new feature
Vote for new feature
12
Pick up / PACE report
Posted by
Martina Duřtová
,
6 months ago
Last Reply
by Martina Duřtová
6 months ago
Audit trail
Posted by
Martina Duřtová
,
over 3 years ago
Last Reply
by Martina Duřtová
over 3 years ago
E-Concierge extension
Posted by
Martina Duřtová
,
over 3 years ago
Last Reply
by Martina Duřtová
over 3 years ago
See all 12 topics
Forum
Meet and share
2
Share your product experience
Posted by
Martina Duřtová
,
about 5 years ago
Last Reply
by Max Adadimov
over 3 years ago
Say hello to other HotelTime users
Posted by
Martina Duřtová
,
about 5 years ago
Last Reply
by Martina Duřtová
about 5 years ago